Terms of Service
Overview
This website is operated by NovaTrend. Throughout the site, the terms "we", "us" and "our" refer to NovaTrend. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
Products & Services
All products are subject to availability. We reserve the right to discontinue any products at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.
Accuracy of Information
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our store. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.
Shipping & Delivery
We are committed to delivering your order accurately and in good condition. All shipments are tracked, and tracking information will be provided once your order is dispatched. Delivery times may vary depending on your location and the shipping method selected.
Returns & Refunds
Our return policy is valid for 30 days from the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain products may be exempt from returns due to their nature.
Installation
All electrical installations must be performed by a licensed electrician. NovaTrend is not responsible for any damages or injuries resulting from improper installation of our lighting products.
Warranty
Our LED lighting products come with specific warranty terms that vary by product. Warranty details are provided with each product and can be requested through our contact form.
Privacy & Security
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Contact Information
For any questions about these Terms of Service or any other inquiries, please use our contact form on the website. Our customer service team will respond to your inquiry as soon as possible.
Changes to Terms of Service
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.